Online support, IT services for businesses from 249 GBP/month
Give us a call : +48 22 335 28 00 | E-mail: oferty@support-online.pl
IT outsourcing for companies
Outsourcing IT services for your company
Comprehensive IT outsourcing in Support Online
- Audit of IT infrastructure
- Maintenance of the PC station
- Server administration
- IT Helpdesk
- and other
Benefit from our comprehensive IT outsourcing in Support Online. We offer comprehensive technical support, network management, IT security, data backup and 24/7 monitoring for your company. We optimize costs and increase the efficiency of your company. Contact our consultant and get to know the IT outsourcing offer at a reasonable price.
Write Us
Our offer includes
At Support Online, we offer a wide range of IT outsourcing services to small and large businesses across the private and government sectors.
- Replacing the internal IT department with support online staff
- Work on site at the customer, remote support, access to the customer's site in Poland
- Helpdesk (24-hour IT support available), VIP hotline
- Administration of the server infrastructure (Windows, Unix/Linux)
- Network infrastructure management (Fortigate, Cisco, Juniper and others)
- Managing public and private clouds
- Administration of Microsoft 365, Azure solutions
- Implementation of IT projects, consulting, implementation of IT solutions
- Conducting training for employees on-site and remotely (cyber security training, Office365 training)
- Implementation of business-supporting IT solutions, implementation of DRP and business continuity procedures
- 24/7 monitoring of critical devices and services
- Sales and service support for computer hardware
Free consultation
How do you start working together?
To quickly start cooperation, please contact us by phone or email. Our sales representatives will collect the necessary data to prepare a support offer, indicate the scope of supported devices, as well as the scope and duration of support (within 10 minutes). After you accept the offer and sign the contract, IT support begins (in the scope agreed in the contract) and a comprehensive IT audit, which we need about 30 days for. Then we discuss the results of the audit and implement changes to improve security and business aspects. We count on long-term cooperation and your satisfaction with our IT services.
1.
Please contact us by phone or email (1 minute)
2.
Our dealers receive the information required for the offer: scope of support, number and type of devices supported, support time (10 min.)
3.
Offer + signed contract
4.
Start of IT support + comprehensive IT audit (30 days)
5.
Discussion of the audit, implementation of changes to improve safety and business aspects
6.
Long-term cooperation
IT outsourcing - PRICE LIST*
For a small business
up to 50 people at several locations in Poland
Out of
1300
GBP monthly
-
IT outsourcing, IT support at one location, from 9 a.m. to 5 p.m.
-
24/7 VIP monitoring and support
-
Support with IT security
-
SLA up to 2 hours
-
Registration of reports + reporting
Für ein mittelständisches Unternehmen
bis zu 100 Personen an mehreren Standorten in Polen
Out of
2800
GBP monthly
-
IT outsourcing, IT support from 9 a.m. to 5 p.m.
-
24/7 VIP monitoring and support
-
Response to critical failures 24h
-
Support with IT security
-
SLA up to 2 hours, critical up to 1 hour
-
Registration of reports + reporting
BELIEBT
Für ein großes Unternehmen
bis zu 200 Personen an mehreren Standorten in mitteleuropäischen Ländern
Out of
5800
GBP monthly
-
IT outsourcing. IT support from 6 a.m. to 10 p.m.
-
24/7 VIP monitoring and support
-
Response to critical failures 24h
-
Support with IT security
-
Service in PL and EN
-
SLA up to 2 hours, critical up to 1 hour
-
Registration of reports + reporting
*Indicative net prices for the services are given.
Our partners
Outsourcing of IT services – IT services for companies
The infrastructure of IT systems is one of the inseparable parts of the functioning of companies. Therefore, it is necessary to think about who should be involved in the process of ensuring its proper functioning. Would it be a better solution to set up a separate department or entrust the care to professionals? Many companies decide to delegate IT management to an external company. IT outsourcing is an excellent solution for small and large companies, which is becoming increasingly popular in the business world. IT services for companies entrusted to specialists with many years of experience can bring many benefits.
IT outsourcing for companies – advantages
IT support for companies offered by Support Online is characterized by completeness, reliability and responsibility. An experienced business partner is the basis for the development and security of your company. So what are the advantages of working with us?
- Focus on your own business
By outsourcing IT support to an external company, you free up internal resources and can focus on processes related to the development of your company. You can trust us with technical support for software, hardware or user problems.
- Lower costs
To set up an in-house IT department, you will need to find one or more people. However, keep in mind that their time is limited. Hiring and training IT staff can be difficult, time-consuming and costly.
By working with us, you gain access to a group of specialists who are available to help you 24/7 if necessary.
- Access to knowledge and technology
Our experts provide you with valuable knowledge that enables you to develop a suitable IT strategy and structure. We are constantly training and pursuing technological innovations. Our knowledge enables you to gain a technological advantage over your competitors.
- Minimize downtime
Providing IT support to companies is primarily about ensuring the continuity of their operations. Our advantage is 24/7 monitoring, which allows us to be proactive and respond to any outage, even at 3 a.m.
- Security
In the age of increasingly frequent cyber attacks, concern about data security is becoming a priority for many companies. Working with us gives you confidence and a complete transfer of responsibility in the area of security. Data backup is essential and few IT companies take full responsibility for it.
Outsourcing Services – Types
IT support for businesses can be comprehensive or partial support for your business. Our offer includes a complete package that includes:
- Audit of IT infrastructure
- Advisory Center
- Maintenance of the PC station
- Routine consultant visits
- Support for business applications on mobile devices
- Server administration
- Computer network management
- Advice and counseling
- Deliveries of hardware and software
It is also possible that IT outsourcing concerns only selected areas of service. This model works in an organization that has internal resources but wants to delegate some functions, such as helpdesk, server administration, backup. For our customers, we mainly carry out comprehensive activities, and the flexibility of our offer allows us to adapt it to the needs of your company.
Price list for IT outsourcing
Each IT company has its own billing system for services provided. In our company, the most common billing method is the subscription system. Within the framework of a fixed subscription fee, the customer receives a package of services specified in the corporate IT support contract .
How much does IT outsourcing cost? Prices on the IT market in Poland vary, as many factors influence their formation. The basic parameters that determine the amount of costs related to IT maintenance are:
- A range of services
- Number of users
- Type of IT infrastructure
- Support hours
- Response time
That is why it is so important to tailor the parameters of the offer to the individual needs of the client. For example, IT support for auditing firms will have a slightly different character than IT support for companies in the industrial and commercial sectors. Our many years of experience in working with clients have allowed us to get to know the needs of many industries.
Although IT service for companies is often associated with high costs, in practice it can be the most cost-effective solution. Therefore, it is worth considering a business model based on IT outsourcing. Contact us and we will prepare an individual offer that will help you assess the benefits of cooperation.
What is IT outsourcing?
Outsourcing is a business practice that involves transferring services or functions to other companies for execution. IT outsourcing is therefore understood as the transfer of tasks (including IT support, helpdesk, server administration) to an IT company. It is an easy opportunity to gain access to a team of specialists, knowledge and technology. The outsourcing company bears full responsibility for the proper functioning of IT resources, which allows its customers to continuously develop. There are several models that characterize the outsourcing service:
- Onshore – a company based in the same country
- Nearshore – a company based in the same time zone or on the same continent
- Offshore – a company based in a distant country, often in a different time zone
Each of the above models has its advantages and disadvantages. Our outsourcing services offer is a solution for all companies – Polish and foreign.
Outsourcing IT services – why?
The main reasons why companies choose to outsource IT are:
- Declining efficiency of the company – downtimes and failures are becoming more frequent
- Lack of a comprehensive overview of the possibilities for improving and modernizing solutions in line with IT market trends
- Lack of control and monitoring of the company’s IT resources
- Data loss – no responsibility for creating and maintaining backup policies
- There is no trust or guarantee that your systems are properly secured
- Problems in ensuring service continuity (vacation, rotation of IT staff, missing documentation)
These problems are just a few of the many possible situations. If you are looking for professional support, outsourcing IT services is a good idea.
What is the most popular IT outsourcing service?
IT services outsourcing includes many different types of services, but by far the most popular is IT infrastructure management. This type of service involves the maintenance and monitoring of IT systems such as networks, servers, software and data security. Outsourcing IT infrastructure management allows companies to focus on their core competencies instead of having to worry about technical issues.
20 years of experience
Data security
24/7 support
over 100 IT engineers
Locations throughout Poland
Check out our offer
Keywords: IT outsourcing price list , IT outsourcing , IT outsourcing for businesses .