Online support, IT services for businesses from 249 GBP/month
Give us a call : +48 22 335 28 00 | E-mail: oferty@support-online.pl
IT monitoring
Monitoring IT systems in Support Online
Monitoring in online support
- Monitoring of IT systems
- Monitoring IT applications
- Monitoring IT events
- Monitoring of IT networks
- and other
Opt for effective solutions and IT security in your company thanks to efficient monitoring of network activities and more in Support Online.
Write to us
Our offer includes:
Monitoring the availability of equipment/services necessary to ensure the company’s complete business continuity. At Support Online we offer:
- Monitoring the status of systems 24/7: responses of important devices (ping), services (on/off), disk usage, processor power usage, RAM usage. Responses of web applications, validity of certificates, domains, replication status, backup status, hardware status, monitoring via SNMP protocol,
- automatic registration of notifications in the service application,
- Description and categorization of tasks (critical, warning, informative), solution or addressing to the target team,
- Carrying out activities within the agreed scope and SLA,
- Escalation of incidents,
- Reports to third parties (e.g. Internet problems),
- 24/7 reporting service: telephone, email,
- Possibility to involve an engineer in solving problems,
- available opportunity to cooperate with SOC and response to security alerts (e.g. response to alerts from the SIEM system),
- Reporting.
Free consultation
How do you start working together?
To quickly start cooperation, please contact us by phone or email. Our sales representatives will collect the necessary data to prepare a support offer, determine the scope of supported devices, the number and duration of support (within 10 minutes). After you accept the offer and sign the contract, IT support begins (within the scope agreed in the contract) and a comprehensive IT audit is required for about 30 days. Then we discuss the audit results and implement changes to improve security and business aspects. We count on long-term cooperation and your satisfaction with our IT services.
1.
Please contact us by phone or email (1 minute)
2.
Our sales staff collect the information required for the offer, scope of support, number and type of devices supported, support time (10 min.)
3.
Offer + signed contract
4.
Start of IT support + comprehensive IT audit (30 days)
5.
Discuss the audit, implement changes to improve safety and business aspects
6.
long-term cooperation
IT Monitoring - PRICE LIST*
Small business
Basic package
Out of
250
EUR
-
Number of monitored points: 50
-
SLA 60 min
Average company
Standard package
Out of
500
EUR
-
Number of monitored points: 150
-
SLA 30 min
Beliebt
Large companies
Package max
Out of
1200
EUR
-
Number of monitored points: 150 + collaboration within the SOC
-
SLA 30 min
*These are guidelines for the net prices of the services.
Our partners
Real-time network monitoring
Real-time network monitoring plays a crucial role in the online support area for the stability and reliability of systems. It enables problems to be identified quickly, troubleshooting to be carried out efficiently and potential threats to be prevented.
With this monitoring, IT support teams are able to respond to problems as they arise, minimizing downtime and negative impact on users. In addition, systems such as those described on Support Online offer advanced features that help analyze and optimize network performance, bringing numerous benefits to businesses and their customers.
Monitoring the IT infrastructure in Support Online
Monitoring the IT infrastructure , especially in the area of online support, is crucial to ensure the continuity of the services and applications offered by companies. Modern solutions, such as those offered by Support Online, allow constant monitoring of the status of servers , network devices and other components of the IT infrastructure . By using special server monitoring tools, companies are able to quickly identify and resolve potential problems before they negatively affect the operation of systems or the quality of customer service.
In addition, appropriate monitoring systems provide technical support teams with insight into the operating parameters of devices and applications, enabling them to optimize their operations and better manage resources.
IT monitoring – what is it?
IT monitoring is the continuous tracking and observation of IT systems to ensure their proper functioning and performance. IT monitoring collects data on various aspects of the IT infrastructure , such as server performance, availability of network resources, and application status.
In the event of irregularities, appropriate alarm systems notify administrators and enable rapid intervention. In this way, companies can prevent failures, minimize downtime and ensure business continuity for their customers and employees .
For whom can IT monitoring be useful?
IT monitoring service is especially useful for companies and organizations of different sizes that rely on information technology for their operations. IT monitoring allows you to constantly track the health of your IT infrastructure, including servers, databases, applications and networks, which leads to faster detection and resolution of problems, ensures uninterrupted availability of services and increases productivity. This enables companies to better respond to potential failures and optimize resources, which in turn reduces operating costs in the long term.
Not only large corporations, but also small and medium-sized companies and start-ups can benefit from IT monitoring . Nowadays, when digital transformation is the key to competitiveness in the market, the ability to react quickly to technological problems becomes crucial.
In addition, IT monitoring is important for public institutions, educational institutions and non-profit organizations to ensure data security and continuity of services to their beneficiaries.
IT services (including IT monitoring)
Check the local offer for your business.
20 years of experience
Data security
24/7 support
over 100 IT engineers
Locations throughout Poland
Check out our offer
Keywords: IT monitoring , IT systems monitoring