IT services and IT support for companies
IT services and support for your business
Comprehensive IT support in Support Online
- Server administration
- Helpdesk IT 24/7H
- IT monitoring around the clock
- IT Consulting
- and other
Comprehensive IT support in Support Online! We offer monitoring, infrastructure maintenance, 24/7 technical support, troubleshooting, protection against cyber threats and data backup . By working with us, you have the guarantee of the stability and security of your business. Contact us now and get to know our offer.
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Our offer includes
At Support Online, we offer a wide range of IT services and IT support for both medium-sized companies and large public and private companies.
- Comprehensive user support (possibly 24-hour IT support) both on-site and remotely
- We support computers, tablets, mobile phones; Windows versions Android, macOS. We solve network problems
- Complete administration of Windows, Linux/Unix servers
- Support for Hyper-V, VMWare, Proxmox and KVM virtualization
- Support for cloud services: Azure, Microsoft 365, AWS, Privet Cloud
- 24/7 monitoring of critical devices and services
- Consulting on development, DRP, business continuity
- Trade and service support
Free consultation
How do you start working together?
To quickly start cooperation, please contact us by phone or email. Our sales representatives will collect the necessary data to prepare a support offer, indicate the scope of supported devices, as well as the scope and duration of support (within 10 minutes). After you accept the offer and sign the contract, IT support begins (in the scope agreed in the contract) and a comprehensive IT audit , for which we need approximately (30 days). Then we discuss the results of the audit and implement changes to improve security and business aspects. We count on long-term cooperation and your satisfaction with our IT services.
Please contact us by phone or email (1 minute)
Our sales staff collect the information needed to prepare the offer: scope of support, number and type of devices supported, support time (10 min.)
Offer + signed contract
Start of IT support + comprehensive IT audit (30 days)
Discussion of the audit, implementation of changes to improve safety and business aspects
long-term cooperation
IT services - PRICE LIST*
For a trading company
20 people-
Comprehensive IT support from 9 a.m. to 5 p.m.
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Response to critical failures 24h
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VIP hotline 24h
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Monitoring 24h
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IT audit
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Registration of reports + reporting
For a production company
20 people, 3 shifts-
Comprehensive 24-hour IT support
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Response to critical failures 24h
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24-hour hotline
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Monitoring 24h
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IT audit
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Registration of reports + reporting
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Response time for critical devices 30 min
3 shifts for the company
Helpdesk only, more than 500 calls per month-
24/7 user support
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24/7 monitoring for selected devices/services
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Hotline configured for the customer
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Registration of reports + reporting
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Response time to email: 30 min, phone: 30 sec
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Service in Polish and English
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The average processing time of a request is 20 minutes
*Indicative net prices for the services are given.
Our partners
IT services for companies – IT support
The focus of our activity is IT services for companies. The IT services we offer are an ideal solution for companies that want to ensure business continuity and security of their organization. Cooperation with us means access to qualified specialists, reliable IT service and round-the-clock support.
IT service for companies
IT services for companies – advantages
Stability and security are key aspects that are the goal of every organization in the market. Business IT support from a company specialized in the IT sector can bring many benefits to the development of your business:
· Access to qualified professionals with experience
· Guarantee of business continuity for your company
· Take care of data security
· Technical support and advice
· 24-hour monitoring of IT systems
· Cost reduction
· Access to the latest technologies and knowledge
Leave the support of your company to us, professional IT support is the basis for business development. Our company provides IT services at the highest level, which is confirmed by numerous references.
Contact us and we will prepare an offer based on your needs. Create an external IT department with Support Online.
What are IT IT services?
Information technology (IT) services cover a wide range of activities and services related to information technology. They help companies, institutions and individuals use computer systems and IT infrastructure for business purposes. IT services are crucial for the effective functioning of modern organizations and ensure their competitiveness and innovation.
IT services may include computer network management, software installation and configuration, hardware maintenance and repair, database management, application development and deployment, IT security, technical monitoring and support, and staff training. Thanks to these services, companies can optimize their business processes, increase operational efficiency, improve internal and external communications, and ensure the protection of data and infrastructure from threats.
IT services are provided by both in-house IT teams and external outsourcing companies specializing in IT. Modern technologies and the rapid development of digitalization make IT services a crucial factor for business success. The effective use of IT services enables companies to adapt to changes, increase efficiency, optimize costs and improve the quality of services, allowing them to focus on their core business and achieve strategic goals.
IT services – for whom?
Our corporate IT services are an offer aimed at all companies from the private and public sectors. We dedicate our services to both large and small companies that need IT support. A wide range of services allows us to tailor the offer to each client. Every day we support companies from the following sectors:
- medical
- logistics
- construction
- financially
- hospitality
and many others…
For most of our customers, we are an external IT department that takes full responsibility for the proper functioning of IT systems and user support. However, we also offer separate service areas such as helpdesk or server administration, which can be interesting for companies that want partial support. Any form of cooperation saves a lot of time and money, allowing the company to focus on ongoing operations and development.
IT services for companies – what do we offer?
IT SERVICE 24/7 is comprehensive support for companies, regardless of the size and type of company. Our offer includes:
- Remote helpdesk user support in resolving user issues, preventing business downtime and related outages and financial losses
- Server management
, proactive activities, 24/7 support, modern solutions that enable the creation of a technological advantage - Computer network management ,
ongoing support of the computer network through consulting and implementation - Monitoring the continuity of IT system operations.
Maintaining the continuity of your company’s operations through constant system monitoring - Consultant visits to the customer on site,
routine meetings to determine preventive measures, update information and provide individual on-site support - We take over the purchasing policy for the IT infrastructure,
supply hardware and software and also provide replacement devices in the event of a failure - Advice and consulting
ongoing support based on knowledge in the field of innovations in the IT sector
We provide services across the country and support many Polish and foreign companies. Comprehensive service allows you to reduce costs and improve the operation of your company.
What other IT support do we offer?
Advisory Center
Thanks to this service, your employees get access to a team of experienced consultants who deal with current technical issues. We provide users with immediate remote support, even 24/7 in crisis situations. In case remote support is not enough, we guarantee an on-site visit from a consultant. Thanks to this solution, you can be sure that your company will work without downtime. Each report is registered in our system, so you have access to the status of a specific case.
Data security and backup
Taking care of corporate data security is one of the main goals of every organization and the IT company that supports it. Many years of experience have allowed us to develop appropriate procedures, rules and best practices. Thanks to this service, we select the right tools and take care of the accuracy of backups. We provide comprehensive corporate data security that ensures the continuity of your business.
Cloud solutions and Office 365
Comprehensive implementation of cloud services is another part of our offer, giving you a technological edge over the competition. We offer the introduction of the Office 365 “ecosystem” (e.g. Exchange, SharePoint, Teams, OneDrive) as well as data migration, e.g. email, files. We also implement customized cloud solutions, e.g. a private cloud – a good solution for companies that care about a high level of data protection.
Check out our offer
Keywords: IT services , IT services , IT service , IT service , IT support for companies .