Outsourcing SOC (Security Operation Center)
SOC outsourcing at Support Online
SOC outsourcing at Support Online
- 24/7 security monitoring
- Protocol collection and analysis
- Safety reports
- SOC implementation and review
- and other
Choose the security of your company by using Support Online’s Security Operation Center solutions and protect your company from threats in the IT infrastructure .
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Our offer includes:
As part of the outsourcing SOC ( Security Operation Center ) we offer a wide range of security services, including:
- Monitoring IT infrastructure for security around the clock
- Implementation of a system for collecting and analyzing SIEM and SOAR logs
- Reporting and escalation of security incidents
- Predicting the attack vector that will eliminate the threat
1. Implementation
SOC = SIEM (Log Collector) + SOAR (Automation)
- Implementation of SIEM, SOAR system,
- Connection of all system elements to SIEM (routers, firewalls, switches, servers, matrix) – collecting protocols, “analyzing” protocols, visualization in the “dashboard”,
- Implementation of external sources (feeds),
- Implementation of an email notification via SOAR for the desired incident category,
- Implementation of a reporting machine,
- We maintain the format of the post-incident report in line with the guidelines of the Polish Financial Supervision Authority:
The post-incident report for major and high priority incidents includes the following:
- Unique event identifier,
- Date/time of incident,
- Date/time of incident detection
- Incident owner (process/person),
- Description of the incident,
- Location (physical/logical) of the incident,
- Cause of the incident,
- Preventive/corrective actions.
2. SOC system maintenance and monitoring 24 hours a day:
1 SOC 24h Line : Monitoring of device/service availability and security analysis:
- Receiving security reports from users around the clock: telephone,
- 24/7 system status monitoring: applications, devices, services, resources, hardware status (SNMP) and certificates,
- Monitoring user/privileged account activities (administrator, root, etc., alerts in SIEM),
- Classification of incidents and reports (false positive rejection),
- Responding to alerts from the SIEM system (serious incident detection),
- Escalation of incidents to the 2nd SOC line (if signs of a serious incident have been identified).
2 SOC Line : Security Engineers:
- detailed analysis, situation recognition and incident handling,
- Securing and collecting evidence (reports documenting the incident, signs of a break-in, etc.),
- Post-incident analysis (report after completion of the processing of a serious incident),
- Minimize threats and recommend corrective actions,
- Escalation of the incident to 3 SOC lines in case of advanced or ongoing incidents,
- Reporting.
3 SOC Line : Security Experts:
- advanced incident analysis,
- advanced malware analysis,
- Target and track the attacker (in case of unwanted activity),
- Collecting and securing evidence in accordance with computer forensics practices.
Free consultation
How do you start working together?
To quickly start cooperation, please contact us by phone or email. Our sales representatives will collect the necessary data to prepare a support offer, determine the scope of supported devices, the number and duration of support (within 10 minutes). After you accept the offer and sign the contract, IT support begins (within the scope agreed in the contract) and a comprehensive IT audit is required for about 30 days. Then we discuss the audit results and implement changes to improve security and business aspects. We count on long-term cooperation and your satisfaction with our IT services.
Please contact us by phone or email (1 minute)
Our sales staff collect the information required for the offer, scope of support, number and type of devices supported, support time (10 min.)
Offer + signed contract
Start of IT support + comprehensive IT audit (30 days)
Discuss the audit, implement changes to improve safety and business aspects
long-term cooperation
SOC Outsourcing - PRICE LIST*
SOC hotline 24 hours a day
Monitoring the availability of devices/services-
1 hour of documented work
*These are guidelines for the net prices of the services.
Our partners
Security monitoring in Support Online
Security Monitoring with Online Support : Nowadays, digital security is the key to the success of any business. Our monitoring service guarantees the full security of your data and systems in Support Online. By continuously tracking and responding to potential threats, we protect your business from unauthorized access, cyberattacks and other online threats.
Thanks to our team of experts, cutting-edge technologies and an individual approach to each client’s needs, your company is always protected and ready for any digital challenges.
Don’t wait until it’s too late – invest in our security monitoring services today and make sure your data and systems are in good hands. For detailed information and a customized quote, please contact us.
Fast response to cyber attacks in Support Online
In the digital age, cyberattacks pose a real threat to any business, regardless of its size. At Support Online, we understand these challenges and offer a rapid response to any cyberattacks . Our dedicated team of experts monitors the activities in your business 24/7, ensuring immediate detection and response to potential threats and minimizing the risk of data and resource loss.
Protect your business from unpredictable threats in cyberspace . Our advanced technology coupled with the experience of our experts ensures that your business is protected from cyberattacks at all times. Contact us today to learn more about our services and gain peace of mind.
SOC outsourcing – what is it?
SOC outsourcing is the process of outsourcing Security Operations Center (SOC) functions to a third-party company that specializes in monitoring, analyzing, and responding to security incidents. SOC is a key element of modern cyber defense and ensures continuous monitoring of IT infrastructure for potential threats and vulnerabilities. Instead of building and managing their own SOC, companies can use third-party providers to leverage their expertise and advanced tools and save the costs of recruiting, training, and retaining security experts.
By outsourcing SOC, companies can focus on their core business while ensuring a high level of protection against cyber threats. Thanks to external specialists, organizations have access to the latest technologies and best practices in cybersecurity without incurring the high financial and time costs associated with an in-house SOC.
SOC outsourcing – for whom?
SOC outsourcing is suitable for companies of all sizes that want to protect their digital assets but lack sufficient resources, knowledge or infrastructure to manage a security operations center in-house. Small and medium-sized businesses, which often do not have the budget for full-time IT and security teams, can especially benefit from an external SOC, gaining access to advanced protection and monitoring that they would find difficult or impossible to implement in-house.
Large corporations can also benefit from SOC outsourcing, especially if they want to focus on their core business and minimize the costs of maintaining and training internal staff. Outsourcing also allows them to tailor the level of support to their specific needs and risks, and provides flexibility in responding to dynamically changing cyber threats.
IT services (including SOC outsourcing)
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Keywords: Outsourcing SOC , Security Operation Center, SOC it .