Personal Data

General information clause on personal data

Due to the fact that the use of Support Online Sp. z oo services may involve the processing of your personal data, please read the following information (“Personal Data”, “Data”).

Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation, Official Journal UE.L.2016.119.1, hereinafter: “GDPR”), I inform you that:

1. The administrator of personal data is Support Online Sp. z oo (“SOL” with its registered office in Warsaw, ul. Poleczki 23, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under number 0000078497, REGON: 017431965, NIP: 951-20-32-692
2. Personal data is processed with appropriate security measures that comply with legal requirements
3. Personal data is processed for the following purposes:
   1. Conclusion and execution of contracts for IT services for companies, design, training, consulting , implementation, analysis, data processing services, etc. – in accordance with Art. 6 (1) (b) GDPR,
   2. w Fulfillment of legal obligations incumbent upon the Administrator in connection with the performance of contracts, in particular obligations in the area of accounting and tax settlements – pursuant to Art. 6 sec. 1 letter c) GDPR,
   3. to establish, investigate and defend claims between the Contractor and the Administrator – pursuant to Art. 6 sec. 1 letter f) GDPR, in the case of monitoring and processing data in the form of an image – to implement the legitimate interest of the Administrator in the form of property protection and ensuring security in the monitored area – pursuant to Art. 6 sec. 1 letter f) GDPR,
   4. Provision of a warranty / complaint service – pursuant to Art. 6 sec. 1 letter b) GDPR
   5. Marketing of own products and services by sending electronic information about promotions, new products – in accordance with – Art. 6 Sec. 1 Letter f) GDPR,
   6. Statistics within the scope of the legally permissible and legitimate interest of the personal data administrator – pursuant to Art. 6 sec. 1 letter f) GDPR
   7. for other purposes specified in detail in separate information clauses – pursuant to Art. 6 sec. 1 letter a) GDPR.
4. The provision of personal data is voluntary, but may be necessary for the implementation of selected processing purposes and the non-provision of personal data:
   • when processing data for the purposes set out in point 3 letters a, b above – will prevent the conclusion and implementation of the contract,
   • when processing data for the purposes referred to in point 3 letter d above – it will prevent the implementation of the warranty / complaint service,
   • in the processing of data for the purposes set out in point 3(e) above – will not have any negative consequences,
   • when processing data for the purposes referred to in point 3 letters c, f above – will make it impossible to achieve the stated purposes
5. Personal data will be kept only for the period necessary for the proper performance of the above purposes, after which the data will be stored for the limitation period of claims and criminal offenses or for the time prescribed by law, e.g. in tax legislation. The Administrator may store personal data for longer than specified only if it results from the obligation imposed on the Administrator by the provisions of generally applicable law or if there is another basis for data processing pursuant to Art. 6 sec. 1 GDPR.
6. Recipients of personal data may only be legal entities authorized to receive personal data on the basis of legal provisions, moreover, personal data may be disclosed to other legal entities on the basis of an entrustment agreement pursuant to Art. 28 GDPR if their cooperation with SOL is justified by the purposes of processing described above (e.g. companies providing postal, courier, banking, consulting, financial, accounting, tax, auditing and legal services, as well as companies providing IT services such as hosting or maintenance of IT systems and software), including suppliers and service technicians. In the case of data processing for the purpose of marketing own products and services electronically, to send information about promotions and news, the recipients of the data may also be advertising agencies, companies providing marketing services (including their selected employees and partners), insofar as they participate in SOL’s marketing activities.
7. You have the right to: access your personal data, rectify it, erase it, restrict processing, data portability, the right to object to data processing and, in case of processing of personal data based on consent – also the right to withdraw consent to data processing at any time, without affecting the lawfulness of processing carried out on the basis of the consent until the withdrawal.
8. If you find that the provisions on the protection of personal data have been infringed , you have the right to lodge a complaint with the supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement.
9. Personal data will not be transferred outside the European Union and the European Economic Area.
10. Personal data is/will not be processed automatically, including in the form of profiling.
11. Contact the personal data administrator: dane.osobowe@support-online.pl