Your IT.
Our support.

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Full care for your IT.
We take full responsibility for our clients' IT infrastructure, ensuring the security and reliability of their IT environment. From audits to immediate 24/7 helpdesk support and the implementation of modern technological solutions, including those based on AI – we are always there when you need us. With us, technology works to the benefit of your business.
Cybersecurity Outsourcing IT Helpdesk 24/7 Innovative
solutions
We monitor your company's digital security 24/7. We regularly test system protection against attacks. We secure data and ensure its backups. We teach your employees safe digital habits. We ensure stability and smooth operation without technological disruptions. We ensure the smooth operation of the entire IT infrastructure—computers, servers, networks, and cloud. We monitor systems 24/7. In the event of any malfunction, even at night, we take immediate action. We support employees 24/7—remotely or on-site. We answer calls in 18 seconds and immediately resolve hardware, software, and permissions issues. We're available whenever you need us. We implement IT innovations tailored to the needs of your business. Cloud migration, Microsoft 365, and AI-based work automation – we prioritize modern solutions that increase efficiency and security. Contact us
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Offer
Cybersecurity
Cybersecurity BCDR PLANNING
DATA PROTECTION
PHISHING SIMULATIONS & SECURITY AWARENESS TRAINING
BACKUP & DATA RECOVERY SOLUTIONS
24/7 SIEM/SOC MONITORING
Comprehensive IT services
Comprehensive IT services IT services
Network management
Office 365
IT monitoring
ROUTINE ENGINEER VISITS
IT audit and consulting
IT audit and consulting IT audit
IT consulting
IT Projects
IT Projects IT implementations
migrations
modernization
automation
systems integration
Server administration
Server administration DEDICATED SERVERS
HA CLUSTERS: Hyper-V, VMware, Proxmox
CLOUD SERVICES
Helpdesk 24/7
Helpdesk 24/7 Immediate support
On-site support
Dedicated account manager
Find out how we can
help your business
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About us Our team includes over 100 certified IT engineers. As a Microsoft partner, a Crowdstrike partner, and an ISO27001 certified company, we guarantee our clients data security and the high qualifications of our specialists. We combine knowledge and experience with passion – this is what makes us love what we do, and our clients can always count on immediate and effective assistance. Get to know us better
Our partners
Customers about us
ASTRA S.A.
Support Online Sp. z o.o. perfectly understands the specifics of our business needs and always provides solutions perfectly tailored to our requirements. Read more
DR GERARD
Thanks to their advanced solutions and 24/7 monitoring of IT systems, we can be sure that our data is always protected against all threats. Read more
CHICCO
This company's professional and friendly approach to customer service, as well as its response time to requests, reinforces our belief that we are working with professionals. Read more
VOLVO
We wholeheartedly recommend Support Online as an IT company worth recommending when it comes to professional IT outsourcing. Read more
LEGO
Our partnership with Support Online began in 2013. What sets the company apart from the competition is its professionalism, experience, and punctuality. Read more
BARILLA
We particularly value their responsiveness and willingness to provide support in crisis situations. Support Online has repeatedly demonstrated their ability to respond under time pressure, and their interventions have always led to a quick and effective resolution of the problem. Read more
MEDTRONIC
All services are performed by Online Support in a timely manner and with due professional care. Online Support's staff is experienced and highly qualified. Read more
STEPSTONE
I highly recommend Support Online as a reliable and trustworthy business partner. Read more
MDDP Outsourcing
Throughout our partnership, Support Online has continually adapted to the dynamic changes within our organization. In 2017, the MDDP Outsourcing team consisted of 170 people, and by 2025, this number was expected to grow to 300. Read more
STADA POLAND
We wholeheartedly recommend Support Online as a reliable and professional partner in IT services for companies in the pharmaceutical industry. Read more
Imed Poland
Our security measures and backup systems ensure the security of data stored in the system. Any issues reported by our employees to Support Online sp. z o.o. are forwarded to the appropriate departments and promptly resolved online or by a dedicated support representative.
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Your IT.
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The administrator of your personal data is Support Online sp. z o.o. Your personal data will be processed to respond to your inquiry and, if you consent, also to send the SOL newsletter. You can read about the detailed rules for personal data processing by our organization in our Privacy Policy.

FAQ

An IT company, or IT firm, deals with information technology in a broad sense. This includes, among other things:

  1. Software design and development: An IT company can create custom applications for other companies or software products for the mass market. Depending on their specialization, these can include mobile applications, desktop applications, web applications, or embedded systems.
  2. Consulting services: An IT company often provides experts to advise on implementing new technologies, optimizing business processes, or selecting appropriate technological solutions.
  3. Cloud solutions: Many IT companies specialize in implementing and managing cloud solutions, such as data storage, application hosting, and data analysis platforms.
  4. IT security: Protection against cyberattacks, security audits, implementing security policies, and network monitoring are just some of the IT companies' responsibilities in this area.
  5. IT infrastructure management: In this area, a company may manage servers, databases, networks, and endpoints.
  6. Technical Support and Service: An IT company may provide support for its own products or general IT support for other companies, managing their technology on a daily basis.
  7. Training: Many IT providers also offer training in software use and secure technology use.
  8. Hardware Solutions: Some IT companies may also provide and configure computer, server, or network hardware.

Depending on their specialization and size, an IT company may offer one, several, or all of the above solutions. When choosing a provider, it's important to thoroughly understand their services and tailor them to your individual needs.

At Support Online, we have been supporting companies for years with

  1. comprehensive user support (both on-site and remotely),
  2. we service computers, phones, tablets, and related network issues,
  3. we specialize in server administration: Windows, Linux/Unix,
  4. we support virtualizers such as KVM, Hyper-V, VMWare, and Proxmox,
  5. we support cloud services, particularly solutions such as Azure, Microsoft 365, and AWS,
  6. we monitor servers and devices on the internet,
  7. we consult on development, DRP, and support the stability of your business in the IT layer.

If you're looking for a good IT company, Support Online is the right place to grow your business.

It's worth using an IT company like Support Online when:

  1. You plan to implement new technologies or software in your company.
  2. You need specialized technology consulting.
  3. You want to optimize existing IT processes.
  4. You struggle with digital security issues.
  5. You need support in managing your IT infrastructure.
  6. You lack internal resources or expertise to implement certain technology projects.

Using external IT experts can bring benefits in terms of saving time and resources, and ensuring high-quality solutions.

Hiring an IT company like Support Online offers several key benefits over an IT freelancer:

  1. Support from the entire team: An IT company has a full team of specialists, from DevOps specialists and Cyber ​​Security Specialists to IT Helpdesk Specialists, who possess diverse skills and experience, enabling faster problem resolution and the implementation of more complex projects.
  2. Reliability and stability: IT companies have an established reputation and track record, which can translate into greater reliability and stability of services.
  3. Maintenance and support: An IT company can offer service contracts, warranties, and after-sales support, which may be more difficult to obtain from an individual freelancer.
  4. Resources: Companies have access to more resources, tools, and technologies that can accelerate and improve project execution.
  5. Long-term availability: The risk of a freelancer disappearing or changing careers is greater than the risk of a well-established company going out of business.

However, it's worth noting that the choice between a company and a freelancer depends on your specific needs and situation. If you value peace of mind and a quick response to unexpected problems, it is worth choosing an IT company such as Support Online.

Partnering with IT Support Online offers the following advantages:

  1. Professional IT outsourcing: The company guarantees high-quality IT outsourcing services for businesses of all sizes.
  2. Comprehensive IT support: IT Support Online provides comprehensive IT support that meets the diverse needs of businesses.
  3. Saves time and money: With our support, clients can focus on their core business activities while reducing the costs associated with information technology management.
  4. Serving a diverse range of businesses: The company specializes in serving both small and medium-sized enterprises and large corporations, demonstrating its flexibility and ability to adapt to diverse client needs.
  5. Leadership in IT outsourcing: The company is recognized as a leader in IT outsourcing, particularly in the Poznań and Warsaw regions.

By partnering with our company, IT Support Online, businesses can count on a high standard of service and professionalism at every stage of the relationship.

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