Online support, IT services for businesses from 249 GBP/month

Give us a call : +48 22 335 28 00 | E-mail: oferty@support-online.pl

IT consulting, consulting for companies

IT Consulting – IT consulting for companies

IT consulting with online support

From strategy to implementation, Support Online offers IT consulting services. Our team of experts will advise you on how to make the most of information technology in your company. Contact us and we will make you a great offer.

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Our offer includes

Support Online’s IT consulting services include: IT strategy, technology audit, system implementation and optimization, and security consulting.  For example, we help customers select optimal cloud solutions or assist with data migration.  If you need help, we will be happy to help you choose the right IT solution for your business.

How do you start working together?

To quickly start cooperation, please contact us by phone or email.  Our dealers will collect the necessary data to prepare a support offer, indicate the scope of supported devices, as well as the scope and duration of support (within 10 minutes).  After you accept the offer and sign the contract, IT support begins (in the scope agreed in the contract) and a comprehensive IT audit, for which we need approximately (30 days).  Then we discuss the results of the audit and implement changes to improve security and business aspects.  We count on long-term cooperation and your satisfaction with our IT services.

1.

Please contact us by phone or email (1 minute)

2.

Our sales staff collect the information needed to prepare the offer: scope of support, number and type of devices supported, support time (10 min.)

3.

Offer + signed contract

4.

Start of IT support + comprehensive IT audit (30 days)

5.

Discussion of the audit, implementation of changes to improve safety and business aspects

6.

long-term cooperation

IT Consulting (IT) - PRICE LIST*

Small business
Basic package
Out of 500 EUR
  • Hourly package IT engineer-architect: 20 hours
  • Preparation of recommendations
Average company
Standard package
Out of 1200 EUR
  • Hourly package IT engineer-architect: 40 hours
  • Conduct a full IT audit and develop recommendations
BELIEBT
Large companies
Package max
Out of 10000 EUR
  • Hourly package IT engineer-architect: 60 hours
  • Conducting a full IT audit and penetration tests, developing recommendations and presenting them at a special meeting

*Indicative net prices for the services are given. 

Our partners

Veeam: Oprogramowanie do nowoczesnej ochrony, backupu
TP-Link Polska – Rozwiązania Wi-Fi dla domu i biznesu
Wsparcie Lenovo | Sterowniki, rozwiązywanie problemów
Znajdź sterowniki, aplikacje i aktualizacje do drukarek HP
Antywirusy ESET: Instalacja i ochrona komputerów
Dell: konfiguracja i naprawa w Support Online
Programy do zarządzania podpisami email, migracji i backupu dla Microsoft 365 i Exchange
Adobe Polska — rozwiązania do projektowania, marketingu

IT consulting – IT audit

A company that  provides IT outsourcing  and IT support  operates  in two areas. The first is the maintenance of IT infrastructure, the second is IT consulting in the field of ensuring the client’s business development and the implementation of all IT security improvement activities that ensure the safety of the client’s data.  

When IT support begins, an IT audit and a security audit are always carried out.  

Doradztwo informatyczne – audyt IT
IT consulting – IT audit

We verify the entire customer infrastructure, e.g. physical access to the server room, external IT security – configuration of edge devices, VPN, server configuration, backup, battery power supply (UPS), licensing, PC configuration, virus protection, etc.  

The result of the audit is a report that shows the IT status of the company. The report contains suggestions for changes that we recommend implementing to support the company and increase IT security. The most common recommendations: 

– Changes in the policy for physical access to servers, 
– Implementation of group work based on Microsoft 365, Teams, SharePoint, Planner…, 
– Changes in the backup policy and implementation of data replication, 
– Preparation of the DRP (Disaster Recovery Plan) policy, 
– Sealing of transfer policy permissions, password policy, access to resources, 
– Implementation of a secure platform for home office (Fortigate/Cisco routers, VPNs, terminal work, computer security), 
– Use of collocation,  dedicated servers  , cloud backup service, cloud replication, 

Etc… 

IT consulting - IT consultant action examples

IT consulting is sometimes treated as computer consulting.  Which computer should I choose? Which program should I buy? Support Online has been providing IT support to companies for over twenty years . Our consultants/engineers/dealers understand their customers’ business. The goal of IT consulting is to help the company work more efficiently, faster, more securely and with less downtime. By implementing the recommendations given to us by the IT audit, we guarantee an improvement in the company’s work. 

Often the changes can seem quite drastic. Take, for example, a company that manages several hotels. The company’s management was used to having the servers and hotel management systems run locally. This was to eliminate the risk that the hotel guest could wait for service without internet. This tripled the hardware and license costs.

However, we suggested moving the servers to colocation and changing the ISP to Netia, which provided an MPLS connection with redundancy. Each router has 2 WANs. One supports fiber optic, the other LTE card. If the main connection fails, the router automatically redirects traffic to the LTE card and VPN for colocation. This solution ensures IT security: dedicated servers in a secure colocation, redundant Internet connection, significant reduction in IT costs. All we had to do was configure server replication and implement cloud backup.

IT consulting
IT consulting

IT consulting is sometimes treated as computer consulting.  Which computer should I choose? Which program should I buy? Support Online has been providing IT support to companies for over twenty years . Our consultants/engineers/dealers understand their customers’ business. The goal of IT consulting is to help the company work more efficiently, faster, more securely and with less downtime. By implementing the recommendations given to us by the IT audit, we guarantee an improvement in the company’s work. 

Often the changes can seem quite drastic. Take, for example, a company that manages several hotels. The company’s management was used to having the servers and hotel management systems run locally. This was to eliminate the risk that the hotel guest could wait for service without internet. This tripled the hardware and license costs.

However, we suggested moving the servers to colocation and changing the ISP to Netia, which provided an MPLS connection with redundancy. Each router has 2 WANs. One supports fiber optic, the other LTE card. If the main connection fails, the router automatically redirects traffic to the LTE card and VPN for colocation. This solution ensures IT security: dedicated servers in a secure colocation, redundant Internet connection, significant reduction in IT costs. All we had to do was configure server replication and implement cloud backup.

Professional IT consulting in Support Online

IT consulting at Support Online is a professional service that helps companies understand and effectively use technology to achieve their business goals. Our experienced consultants offer assessment of existing IT systems, development of an IT strategy and assistance in implementing new technologies. Thanks to our consulting, your company will be able to make IT decisions based on solid data and industry best practices.

At Support Online, we focus on partnering with our customers and offering support at every stage of the digital transformation process. From analysis and planning to implementation and ongoing management and support, we offer comprehensive solutions tailored to the individual needs of each customer. With us, your company is prepared for the challenges of the future.

IT consulting, also called IT consulting, consists of providing professional advice and support to companies in the use of information technologies. Its task is to ensure that the company makes optimal use of technology, which includes the selection, implementation and management of IT systems. Operating principles may include advice on technology strategy, infrastructure optimization, cloud migration, cybersecurity, as well as data management and business intelligence.

At Support Online, we have a team of experienced IT consultants who have extensive knowledge of the latest technologies and trends. Our goal is to provide our clients with the most effective and innovative technological solutions to help them achieve their business goals. Our IT consulting services allow companies to focus on their core business while we ensure that their technology is at the highest level.

IT consulting at Support Online covers a wide range of services, such as:

  1. Technology Strategy:  Advice on technology strategy, including the selection of the most appropriate technologies to achieve business objectives.
  2. IT Project Management:  Overseeing the execution of IT projects from start to finish and ensuring they are delivered on time and within budget.
  3. Cybersecurity:  Advice on security and data protection best practices.
  4. Cloud Migration:  Support in the transition  to the cloud  , including planning and managing the migration process.
  5. Optimization of IT infrastructure:  Advice on optimizing the existing IT infrastructure to increase efficiency and reduce costs.
  6. ERP and CRM consulting:  Assistance in selecting and implementing ERP and CRM systems that best meet the company’s business needs.
  7. IT Support:  Providing on-demand IT support, including technical troubleshooting and IT system administration assistance.
  8. IT training:  Providing training to company employees to improve their technological skills and help them make better use of available IT tools.
  9. Business intelligence and data analytics:  Consulting on collecting, analyzing and interpreting data to make better business decisions.

Choosing Support Online’s IT consulting is choosing unparalleled technical knowledge, experience and innovation. The Support Online team consists of experienced IT consultants who can adapt to the individual needs of each client and offer tailor-made solutions.

The first important aspect that sets Support Online apart is its deep understanding of the business. Consultants not only know the technology, but also understand how to use it wisely to achieve business goals. Whether it’s migrating to the cloud, managing data or implementing new systems, Support Online consultants always have your business interests in mind.

The second key element is access to the latest technologies and industry best practices. Thanks to constant monitoring of the IT market and continuous training, Support Online consultants are up to date with the latest trends and technologies, enabling them to deliver innovative solutions that really make a difference.

Finally, Support Online offers ongoing post-project support. This gives customers the confidence that help is always available, which is invaluable in the rapidly changing IT world. Using IT consulting in Support Online is an investment in the future of your business.

The IT company deals with a wide range of activities related to information technology. Following are some of the main areas typically covered by such a company:

  1. Consulting services  : IT companies often offer consulting services to help organizations understand how to effectively use technology to achieve their business goals. This includes evaluating existing IT systems, developing an IT strategy, and assisting with the implementation of new technologies.

  2. Software development  : Many IT companies specialize in creating customized software for their customers. This includes the development of web applications, mobile applications, database systems, as well as integration into existing systems.

  3. IT Service Management  : IT companies often provide IT infrastructure management services such as server management , network, security, as well as help desk support for users.

  4. Cloud Services  : Nowadays, many IT companies offer cloud related services such as hosting, data storage, cloud computing, and cloud migration consulting and assistance.

  5. Cybersecurity  : Protecting customer information and IT systems is a priority for IT companies, who offer services related to securing networks, security audits and responding to security incidents.

  6. Data services  : IT companies can offer services related to data management, analysis and visualization, as well as the development of artificial intelligence and machine learning solutions.

All of these services are designed to help companies use technology effectively to improve their operations, efficiency and innovation.

20 years of experience
Data security
24/7 support
over 100 IT engineers
Locations throughout Poland

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Keywords:  IT consulting  , IT  advice  ,  IT consulting  ,  IT consulting  ,  IT services for businesses  .

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